Contact Us

ORDERS

Books and Sheet Music
To place a new order, check the status of a pending order, or inquire about an order you’ve received, please contact Customer Service or call toll-free, 800-321-3408.

Magazine Subscriptions
To order, renew, or give a magazine subscription, or to pay your bill or change your delivery address, please choose Acoustic Guitar or Strings.

Magazine Retailers
To order magazines for resale in your music store, contact Music Magazine Publishers Association.

Downloads
To check the status of a pending order or inquire about an order you’ve received, please email Customer Service.

Music School Registration
To register for lessons, classes, workshops, or other events, please see the Calendar.

INQUIRIES

Editors
To contact our editorial staff, please choose Acoustic Guitar or Strings.

Advertising & Marketing Services
To contact our advertising sales staff, please choose Acoustic Guitar or Strings.

Search & Directory Services
To contact our Search & Directory staff, please choose Acoustic Guitar or Strings.

String Letter Music School
For information about our community music school in San Anselmo, California, please contact the Registrar or call (415) 451-1708.

Website Administrator
To report an issue, problem, or concern, please contact the website administrator.

Mail
String Letter Publishing
PO Box 767
San Anselmo, CA 94979

Phone
(415) 485-6946

Fax
(415) 485-0831

Directions to String Letter Publishing
255 West End Ave.
San Rafael, CA 94901
(415) 485-6946

From the San Francisco Airport
From SFO, take Highway 380 North 1/4 mile to Highway 280 North. Take the left hand lanes to the 19th Avenue Exit. When you come to the stop light, turn/veer left and follow 19th Avenue. 19th Avenue will take you through Golden Gate Park where the street name changes to Park Presidio Blvd. Stay on this road to the on-ramp to the Golden Gate Bridge. Drive over the bridge and continue to the Central San Rafael exit. Stay in the left lane and make a left at 3rd Street (the 2nd stop light). Continue up 3rd Street until you come to where 3rd and 4th Street merge into one street. There will be a Shell Gas station on your right. Go to the 1st stop light past the gas station and make a left turn onto Greenfield Avenue. Make an immediate left onto West End Avenue. Our offices are in the 2nd building on your right. Parking is directly in front of our white, "U" shaped building.

From the East Bay, San Rafael Bridge
Take 580 to Hwy 101 North. Stay in the right lane for a bit, which takes you directly to the Central San Rafael exit. Merge to the left lane of this exit and make a left at 3rd Street (the 2nd stop light). Continue up 3rd Street until you come to where 3rd and 4th Street merge into one street. There will be a Shell Gas station on your right (not to be confused with the Shell Station at the Central San Rafael exit). Go to the 1st stop light past the gas station and make a left turn onto Greenfield Avenue. Make an immediate left onto West End Avenue. Our offices are in the 2nd building on your right. Parking is directly in front of our white, "U" shaped building.

From the North
From Highway 101 southbound, take the Central San Rafael exit. You will be on Heatherton Street for several blocks. Turn on to 3rd Street, a one-way street going west. Continue on 3rd Street for 1.3 miles, through the "alphabet streets." Look for a stoplight with a Shell gas station on your right; at that point, 3rd Street becomes Red Hill Avenue, and is no longer a one-way street. Turn left at the next stoplight, the intersection with Greenfield Avenue. Turn left again immediately on to West End Avenue, which has the appearance of a frontage road parallel to Red Hill Avenue. We occupy the 2nd building on West End, a U-shaped white building with a prominent cedar shingle roof. Parking is available in front or on either side of the building.

From the South
From Highway 101 northbound, take the Central San Rafael exit. Stay in one of the two left lanes. Turn left on to 3rd Street, a one-way street going west. Continue on 3rd Street for 1.3 miles, through the "alphabet streets." Look for a stoplight with a Shell gas station on your right; at that point, 3rd Street becomes Red Hill Avenue, and is no longer a one-way street. Turn left at the next stoplight, the intersection with Greenfield Avenue. Turn left again immediately on to West End Avenue, which has the appearance of a frontage road parallel to Red Hill Avenue. We occupy the 2nd building on West End, a U-shaped white building with a prominent cedar shingle roof. Parking is available in front or on either side of the building.

From West Marin
Head East on Sir Francis Drake Blvd. to the San Anselmo Hub (a huge four-way intersection, about a mile past the town of Fairfax). Stay in one of the two left lanes. Turn left and head east on Red Hill Avenue. Turn right on Greenfield, which is the third light, then turn left immediately on to West End Avenue, which has the appearance of a frontage road parallel to Red Hill Avenue. We occupy the 2nd building on West End, a U-shaped white building with a prominent cedar shingle roof. Parking is available in front or on either side of the building.